Customer Support Executive (Voice/Blended Process)

Roojob

Location: Mumbai, Maharashtra, India

Category: Customer Service

Salary: 200,000 - 300,000 INR /

Job Description

Join our dynamic team as a Customer Support Executive providing exceptional service to customers.

Responsibilities

  • Handle inbound and outbound customer calls professionally.
  • Address and resolve customer queries, issues, and concerns with empathy and accuracy.
  • Provide product/service information and support.
  • Maintain detailed records of customer interactions.
  • Work effectively in a fast-paced, rotational shift environment.

Qualifications

  • Excellent verbal communication skills in English.
  • Strong problem-solving and active listening skills.
  • Ability to work flexible shifts, including weekends and holidays.
  • A customer-centric attitude and willingness to go the extra mile.

Perks & Benefits

  • Competitive salary based on skills and experience.
  • Opportunity for career growth and development.

Why Join Us?

  • Passionate about delivering excellent customer service.
  • Thrive in a dynamic and challenging environment.

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