Excellence Officer at Roojob - Mumbai, Maharashtra Excellence Officer - Roojob

Excellence Officer

Roojob

Location: Mumbai, Maharashtra, India

Category: Property Management

Salary: 30,000 - 40,000 INR / monthly

Full-time

Job Description

Join Kaizen Asset Management Services as an Excellence Officer to ensure continuous improvement and exceptional quality in customer service.

Responsibilities

Respond to customer inquiries and complaints
Provide accurate property information
Assist customers with online platforms
Coordinate with departments for issue resolution
Maintain detailed customer records
Analyze feedback for improvement
Collaborate with marketing team
Stay updated on industry trends
Conduct customer satisfaction surveys

Qualifications

Bachelor's degree in Business Administration or Engineering
Excellent analytical and problem-solving skills
Attention to detail and ability to manage projects
Strong communication and interpersonal skills
Proficiency in quality management tools
Organizational and project management skills
Ability to work independently and in a team

Perks & Benefits

Competitive salary
Opportunity for growth
Work-life balance
Friendly work environment

Why Join Us?

Commitment to excellence
Continuous improvement culture
Opportunity to make a difference