Juniour Customer Service Representative at Roojob - Mumbai, Maharashtra Juniour Customer Service Representative - Roojob

Juniour Customer Service Representative

Roojob

Location: Mumbai, Maharashtra, India

Category: Remote

Salary: 200,000 - 300,000 INR /

Job Description

Join our team as a Juniour Customer Service Representative and provide top-notch support to our customers.

Responsibilities

Respond to customer inquiries via phone, email, or chat.
Resolve customer issues promptly and effectively.
Document customer interactions and feedback.
Assist in developing customer service procedures.
Collaborate with the team to improve customer satisfaction.
Stay updated on product knowledge and company policies.

Qualifications

High school diploma or equivalent; associate or bachelor's degree is a plus.
1-2 years of customer service experience.
Excellent verbal and written communication skills.
Strong problem-solving abilities.
Ability to multitask and manage time efficiently.
Comfortable working remotely and using customer service software.

Perks & Benefits

Remote work with flexible scheduling.
Competitive salary.
Professional development and training.
Supportive team environment.
Opportunities for advancement.
Access to resources to enhance customer service skills.

Why Join Us?

Join our team to provide top-notch customer support.
Work in a supportive team environment.
Opportunities for professional development and advancement.
Enhance your customer service skills with access to resources.