Voice Process Executive at Roojob - Pune, Maharashtra Voice Process Executive - Roojob

Voice Process Executive

Roojob

Location: Pune, Maharashtra, India

Category: Customer Service

Salary: 23,000 - 26,000 INR / monthly

Full-time

Job Description

Join our team as a Voice Process Executive in Chandivali. Handle customer queries via phone calls, emails, or chats with empathy and professionalism.

Responsibilities

  • Handle customer queries via phone calls, emails, or chats with empathy and professionalism.
  • Resolve customer issues promptly and efficiently while maintaining a high level of service quality.
  • Meet performance targets set for call handling time, resolution rates, and first-call resolution ratios.

Qualifications

  • 1-5 years of experience in BPO/Call Centre environment.
  • Excellent communication skills (verbal & written).
  • Strong voice processing abilities.
  • Ability to work on rotational shifts including weekends.

Perks & Benefits

  • Competitive salary range.
  • Opportunity for career growth.
  • Positive work environment.

Why Join Us?

  • Be part of a dynamic team.
  • Enhance your customer service skills.
  • Gain experience in the BPO industry.

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