Customer Care Specialist - Evening/Overnight Shifts at Roojob - Mumbai, Maharashtra Customer Care Specialist - Evening/Overnight Shifts - Roojob

Customer Care Specialist - Evening/Overnight Shifts

Roojob

Location: Mumbai, Maharashtra, India

Category: Customer Service

Salary: 20,000 - 35,000 INR /

Job Description

Join Aircall as a Customer Care Specialist and help businesses achieve their goals through product education and support.

Responsibilities

Work closely with clients to solve their questions and concerns
Impact team efficiency through customer interactions
Collaborate with global support team for customer satisfaction

Qualifications

1+ years experience in SaaS B2B customer support
Fluent in English
Technical aptitude to explain concepts
Strong time management and communication skills

Perks & Benefits

Opportunities for career growth and development
Learning and development support
Work with a diverse and international team

Why Join Us?

Exciting growth and learning opportunities at Aircall
Supportive work-life balance culture
Entrepreneurial environment with a strong team spirit