Customer Support Executive (Voice/Blended Process) at Roojob - Mumbai, Maharashtra Customer Support Executive (Voice/Blended Process) - Roojob

Customer Support Executive (Voice/Blended Process)

Roojob

Location: Mumbai, Maharashtra, India

Category: Customer Service

Salary: 200,000 - 300,000 INR /

Job Description

Join our dynamic team as a Customer Support Executive providing exceptional service to customers.

Responsibilities

Handle inbound and outbound customer calls professionally.
Address and resolve customer queries, issues, and concerns with empathy and accuracy.
Provide product/service information and support.
Maintain detailed records of customer interactions.
Work effectively in a fast-paced, rotational shift environment.

Qualifications

Excellent verbal communication skills in English.
Strong problem-solving and active listening skills.
Ability to work flexible shifts, including weekends and holidays.
A customer-centric attitude and willingness to go the extra mile.

Perks & Benefits

Competitive salary based on skills and experience.
Opportunity for career growth and development.

Why Join Us?

Passionate about delivering excellent customer service.
Thrive in a dynamic and challenging environment.