Service Desk Associate at Roojob - Bangalore, Karnataka Service Desk Associate - Roojob

Service Desk Associate

Roojob

Location: Bangalore, Karnataka, India

Category: Customer Service

Salary: 200,000 - 400,000 INR /


Job Description

Join our team as a Service Desk Associate in an International Voice Process. Handle customer queries and provide timely solutions.

Responsibilities

  • Respond to customer queries via calls/emails.
  • Troubleshoot and resolve technical issues.
  • Maintain proper documentation of incidents.
  • Ensure customer satisfaction with prompt service.

Qualifications

  • Fresher (NO PURSUING)
  • 0-5 years experience in technical support only into International voice
  • Excellent communication skills in English.
  • Willingness to work in rotational shifts.

Perks & Benefits

  • Training and career growth opportunities.
  • Friendly work environment.

Why Join Us?

  • Immediate joiner
  • Basic knowledge of Technical issues.