Customer Success Manager

Roojob

Location: Mumbai, Maharashtra, India

Category: Customer Success

Salary: 10,000 - 15,000 INR /

Job Description

Seeking a Customer Success Manager (CSM) to lead onboarding, training, and ongoing support for customers in North America. Ensure successful integration, maximize value, and drive long-term satisfaction.

Responsibilities

Lead customer onboarding and training
Configure platform for customer needs
Provide ongoing support
Build strong relationships with customers
Collect and relay customer feedback

Qualifications

2-3 years experience in Customer Success
Experience supporting US or UK markets
Excellent communication skills
Strong problem-solving abilities
Willingness to work night shifts

Perks & Benefits

Competitive salary
Opportunity for growth
Dynamic work environment

Why Join Us?

Join a dynamic team
Make a real impact
Opportunity for growth