Senior Customer Support Executive at Roojob - Pune, Maharashtra Senior Customer Support Executive - Roojob

Senior Customer Support Executive

Roojob

Location: Pune, Maharashtra, India

Category: Customer Support

Salary: 300,000 - 500,000 INR /

Job Description

Join our team in India as a Senior Customer Support Executive. Manage customer inquiries, resolve issues, and ensure high satisfaction levels.

Responsibilities

Manage customer inquiries through phone, email, and chat
Provide accurate information to customers
Handle complaints and resolve issues
Maintain customer records
Collaborate with team members

Qualifications

1-6 years of customer service experience
Excellent communication skills
Strong problem-solving abilities
Proficient in using CRM systems

Perks & Benefits

Competitive salary
Health insurance
Flexible work hours

Why Join Us?

Dynamic team environment
Opportunity for growth
Exciting projects to work on