Senoir Cstomer Srvice Rep at Roojob - Mumbai, Maharashtra Senoir Cstomer Srvice Rep - Roojob

Senoir Cstomer Srvice Rep

Roojob

Location: Mumbai, Maharashtra, India

Category: Remote Work

Salary: 25,000 - 35,000 INR /

Job Description

Join us as a Senior Customer Service Representative and provide excellent service to clients through calls and emails.

Responsibilities

Customer Interaction: Communicate with customers via phone, email, and chat
Issue Resolution: Identify customer concerns and find solutions
Product Knowledge: Maintain understanding of products/services
Documentation: Record customer interactions accurately

Qualifications

Customer Support and Experience skills
Problem-solving and analytical skills
Ability to multitask and prioritize workload
Experience with CRM systems