Senior Custmer Servise Rep at Roojob - Mumbai, Maharashtra Senior Custmer Servise Rep - Roojob

Senior Custmer Servise Rep

Roojob

Location: Mumbai, Maharashtra, India

Category: Customer Support

Salary: 300,000 - 500,000 INR /

Job Description

Join our team as a Senior Customer Service Representative and help us in providing top-notch service to our valuable customers.

Responsibilities

Manage customer complaints and grievances effectively.
Communicate clearly and professionally to resolve issues.
Build strong relationships with customers through active listening.
Identify areas for improvement in customer service processes.
Collaborate with internal teams to find solutions for complex queries.

Qualifications

Excellent communication skills.
Empathy and patience towards customers.
Problem-solving abilities.
Team player with strong interpersonal skills.

Perks & Benefits

Competitive salary and benefits package.
Opportunities for career growth and development.
Positive and inclusive work environment.

Why Join Us?

Be part of a team that values customer satisfaction.
Contribute to continuous improvement and innovation.
Growth opportunities within the company.