Customer Support Intern at Roojob - Mumbai, Maharashtra Customer Support Intern - Roojob

Customer Support Intern

Roojob

Location: Mumbai, Maharashtra, India

Category: Customer Support

Salary: 15,000 - 0 INR /

Internship

Job Description

Passionate about helping customers, resolving issues and ensuring smooth experience.

Responsibilities

Respond to customer inquiries via email, chat, and calls.
Manage escalations and technical guidance.
Investigate and solve user issues.
Escalate complex problems to Engineering and Product teams.
Use ticketing system for support requests.
Assist in building customer Help Centre.
Gain strong understanding of platform to guide users.

Qualifications

Strong communication skills.
Analytical and troubleshooting skills.
Customer-first mindset.
Willingness to learn.
Basic comfort with technology.

Perks & Benefits

Real-world experience in tech environment.
Hands-on training on support tools.
Growth opportunity in supportive work culture.
Potential for full-time employment.

Why Join Us?

Passionate team.
Fast-growing tech environment.
Learning-driven culture.
Potential for full-time role.