Customer Service Specialist - Payroll & HRIS Support at Roojob - Mumbai, Maharashtra Customer Service Specialist - Payroll & HRIS Support - Roojob

Customer Service Specialist - Payroll & HRIS Support

Roojob

Location: Mumbai, Maharashtra, India

Category: Customer Service

Salary: 10 - 15 INR /


Job Description

Join our team as a Customer Service Specialist providing support for US payroll, HR, and benefits software.

Responsibilities

  • Serve as a support resource for customer inquiries
  • Troubleshoot and resolve customer issues
  • Document all customer interactions accurately
  • Collaborate with internal teams for issue resolution

Qualifications

  • 2+ years experience in customer support
  • Strong understanding of HR, payroll, and benefits processes
  • Exceptional communication skills
  • Experience with CRM systems

Perks & Benefits

  • Competitive salary
  • Flexible work hours
  • Opportunity for growth

Why Join Us?

  • Join a fast-paced environment
  • Work with cutting-edge technology
  • Collaborate with a diverse team