Tech Mahindra - Nodal Desk Email Escalations

Roojob

Location: Indore, Madhya Pradesh, India

Category: Customer Service

Salary: 20,000 - 25,000 INR / monthly

Full-time

Job Description

Join our team at Tech Mahindra as a Nodal Desk Email Escalations representative. Handle customer queries related to CIBIL, Credit Card, and Banking domains through email escalation process.

Responsibilities

Respond to customer queries via email escalation
Resolve complex issues related to credit reports and loan applications
Provide timely resolutions through effective communication

Qualifications

Excellent communication skills
Problem-solving abilities
Previous customer service experience is a plus

Perks & Benefits

Competitive salary
Rotational shifts
Opportunity for growth

Why Join Us?

Dynamic work environment
Supportive team
Career advancement opportunities