Customer Delight Associate (Social Media) at Roojob - Indore, Madhya Pradesh Customer Delight Associate (Social Media) - Roojob

Customer Delight Associate (Social Media)

Roojob

Location: Indore, Madhya Pradesh, India

Category: Social Media

Salary: 200,000 - 300,000 INR /

Job Description

Respond to customer queries on social media channels and provide exceptional service.

Responsibilities

Respond to customer queries on social media
Manage DMs, comments, and mentions
Act as brand voice on social media
Monitor social media conversations

Qualifications

1-3 years of customer support experience
Strong communication skills in Hindi and English
Experience with social media platforms
Familiarity with social media management tools

Perks & Benefits

Immersive entertainment and education
High-quality, personalized stories
Work with a leading storytelling platform

Why Join Us?

Push boundaries in India's entertainment industry
Contribute to cultural export of stories
Be part of a mission to provide personalized stories