CX Support Specialist at Roojob - Mumbai, Maharashtra CX Support Specialist - Roojob

CX Support Specialist

Roojob

Location: Mumbai, Maharashtra, India

Category: Tech

Salary: 25,000 - 35,000 INR /

Job Description

Join our team at Roojob as a CX Support Specialist and be part of a baby tech startup revolutionizing the infant and childcare market.

Responsibilities

Build and strengthen customer relationships
Listen, empathize and help customers achieve their goals
Manage incoming chats and emails
Address, resolve, and record customer issues

Qualifications

Bachelor's degree in English, Journalism or related field
2+ years of experience
Exceptional English communication skills
Multi-tasking skills

Perks & Benefits

Competitive salary
Fast professional growth
Additional benefits

Why Join Us?

Opportunity for significant responsibility
Rapidly grow your knowledge
Be part of a high-performing team