Customer Service Executive

Roojob

Location: Chandigarh, Punjab, India

Category: Customer Support

Salary: 200,000 - 300,000 INR /

Job Description

Join our team at Tech Mahindra and help customers with their queries through phone calls, emails, or chats. This role requires empathy, professionalism, and a knack for problem-solving.

Responsibilities

Handle customer queries via phone calls, emails, or chats with empathy and professionalism.
Resolve customer issues promptly and efficiently while maintaining a high level of accuracy.
Provide product information and answer questions about products/services offered by the company.
Identify opportunities to upsell and cross-sell relevant financial products based on customer needs.

Qualifications

Good communication skills.
Problem-solving abilities.
Ability to work in a fast-paced environment.

Perks & Benefits

Health insurance.
Paid time off.
Career growth opportunities.

Why Join Us?

Be part of a dynamic team.
Opportunity to develop your customer service skills.
Work for a reputable company in the industry.