Backend MIS Associate at Roojob - Pune, Maharashtra Backend MIS Associate - Roojob

Backend MIS Associate

Roojob

Location: Pune, Maharashtra, India

Category: Customer Support

Salary: 23,000 - 27,000 INR / monthly

Full-time

Job Description

Tech Mahindra is hiring for a backend MIS Associate for a non-voice process in the BFSI industry.

Responsibilities

Manage customer emails with a focus on exceptional service and timely query resolution
Actively respond to customer needs, concerns, and feedback appropriately
Accurately document customer interactions and update records in the system

Qualifications

Graduate / Postgraduate
Minimum 2 years of relevant experience in the BFSI industry
Strong verbal and written communication skills in English and Hindi
Good typing speed with accuracy

Perks & Benefits

5 days working & 2 rotational week-off
Salary increments after 25 and 37 months

Why Join Us?

Opportunity to work with a leading company in the BFSI industry
Room for career growth and development