Customer Support Associate (L2)

Roojob

Location: Kolkata, West Bengal, India

Category: Customer Service

Salary: 15 - 16 INR / monthly

Full-time


Job Description

Join Tech Mahindra as a Customer Support Associate (L2) to help customers with their queries over voice calls in English and Hindi. No planned leave for the first 3 months.

Responsibilities

  • Resolve customer queries over voice calls
  • Work between 09:00am to 09:00pm for any 10 hours
  • Ensure excellent verbal communication skills in English and Hindi

Qualifications

  • Minimum HS Passed
  • Typing speed of 30WPM with 90% accuracy
  • Customer orientation

Perks & Benefits

  • 5 Days working with 2 days rotational week off
  • Training available at night
  • Documents Required: Education Mark sheets, Aadhar Card, Pan Card, Offer letter, Exp Letter & last 3 months pay slips

Why Join Us?

  • Opportunity for fresher and experienced individuals
  • Growth potential within the company
  • Competitive salary in hand