Customer Support Specialist

Roojob

Location: Chennai, Tamil Nadu, India

Category: Customer Service

Salary: 20,000 - 30,000 INR / monthly

Full-time

Job Description

Looking for a Call Center Customer Service Representative to provide outstanding service to customers. Must be customer-focused, detail-oriented, and target-driven.

Responsibilities

Making a high volume of calls from or to customers.
Achieving first call resolution and maintaining service quality.
Understanding customer needs and offering solutions.
Responding efficiently and creating positive experiences.

Qualifications

High School Diploma or equivalent.
Exceptional telephone manner and customer service skills.
Proficiency with computers and CRM software.
Ability to resolve conflict and diffuse tension.

Perks & Benefits

Competitive salary and benefits.
Opportunity for growth and advancement.
Friendly and supportive team environment.

Why Join Us?

Join a team focused on customer satisfaction.
Opportunity to improve existing skills and grow professionally.
Be part of a company that values teamwork and excellence.