Customer Support Specialist

Roojob

Location: Mumbai, India

Category: Customer Support

Salary: 200,000 - 300,000 INR /

Job Description

Join Scry AI as a Customer Support Specialist to provide top-notch customer service, troubleshoot technical issues, and assist clients in utilizing AI-driven platforms.

Responsibilities

Respond to customer queries via email, chat, and calls
Troubleshoot technical/product issues
Document support tickets and resolutions

Qualifications

2+ years of customer support experience
Strong communication skills in English
Knowledge of helpdesk/CRM systems

Perks & Benefits

Competitive salary range
Opportunity to work with cutting-edge AI technology
Professional growth and development

Why Join Us?

Be part of shaping the future of AI-powered customer experience
Work in a fast-paced and innovative environment
Continuous learning and improvement opportunities