Customer Care Specialist at Roojob - Chennai, Customer Care Specialist - Roojob

Customer Care Specialist

Roojob

Location: Chennai, India

Category: Customer Care

Salary: 20,000 - 30,000 INR /

Job Description

Join our Customer Support Squad and impact users on Preply by resolving issues and guiding them through their interactions.

Responsibilities

Answering customer questions and resolving issues
Identifying problem areas and flagging them
Ensuring customer satisfaction and collecting feedback
Working closely with product teams to resolve issues

Qualifications

Experience in live chat support
Fluency in English
Strong technical and analytical skills
Excellent written and verbal communication skills

Perks & Benefits

Flexible schedule
Professional development support
Dynamic work environment

Why Join Us?

International team with experienced managers
Written communication only, no calls
Clear KPIs and goals