Customer Support Executive at Roojob - Jaipur, Customer Support Executive - Roojob

Customer Support Executive

Roojob

Location: Jaipur, India

Category: Customer Support

Salary: 4 - 5 LPA /

Job Description

Exciting opportunity for Customer Service Associates and Sr. Customer Support Associates in a dynamic team.

Responsibilities

  • Provide voice support customer services for residential, business, contractors, and customers.
  • Interact with international customers and various departments for effective problem resolution.
  • Demonstrate proficiency in key customer service concepts like empathy, sympathy, First Call resolution, and C-SAT.
  • Possess a good understanding of basic computer, Internet, and Telecommunication.

Qualifications

  • Graduates/Undergraduates with at least 6 months of experience in an international Voice Process.
  • History of delivering exceptional customer service.

Perks & Benefits

  • Both sides cab facility for transportation.
  • Immediate joiners needed.

Why Join Us?

  • Exciting opportunity to work in a dynamic team environment.
  • Opportunity to interact with international customers.
  • Room for growth and development in the role.

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