Associat Support Consultant at Roojob - Chennai, Associat Support Consultant - Roojob

Associat Support Consultant

Roojob

Location: Chennai, India

Category: Healthcare

Salary: 20,000 - 25,000 INR /

Job Description

Join us in delivering exceptional client support and driving impactful healthcare solutions.

Responsibilities

Resolving client issues related to product functionality and system setup
Logging, tracking, and documenting support cases
Collaborating with product teams to escalate bugs or feedback
Reproducing client issues and assisting in root cause identification
Learning continuously through mentorship and knowledge base use

Qualifications

Bachelors degree in any stream ? Technical/Science/Humanities
Strong verbal and written communication skills (C1 English proficiency)
Curious, tech-friendly, and eager to learn troubleshooting basics
Comfortable working in a hybrid or remote support environment

Perks & Benefits

Standard weekday hours, which would include standard US working hours & night shifts when required
Work setup ? Work from office in a professional office space setup
We appreciate your time off! Just a heads-up: during key business times, PTO might be limited to keep things running smoothly

Why Join Us?

Support world-class products and build your career in tech support
Equal Opportunity Employer
Pursuing and hiring a diverse and inclusive workforce