Customer Success Specialist II at Roojob - Chennai, Customer Success Specialist II - Roojob

Customer Success Specialist II

Roojob

Location: Chennai, India

Category: Customer Support

Salary: 20,000 - 30,000 INR /

Job Description

Join us to help users with AI-powered writing tools and provide exceptional customer service.

Responsibilities

Handle customer inquiries and complaints
Build strong relationships with customers
Deliver exceptional customer service
Identify opportunities to convert free users

Qualifications

3+ years of SaaS-based product company experience
Excellent communication skills
Strong problem-solving skills
Experience in B2B customer support

Perks & Benefits

Competitive salary and bonus
Medical coverage
Developmental opportunities
Hybrid and remote model

Why Join Us?

Help users create great things
Work with cutting-edge AI technology