Customer Tech Support

Roojob

Location: Chennai, Tamil Nadu, India

Category: Technology

Salary: 250,000 - 350,000 INR /

Job Description

Join us as a Customer Tech Support at Cod King, a Shopify tech company dedicated to enhancing eCommerce brands. Assist customers with product usage, troubleshoot technical issues, and contribute to app improvements.

Responsibilities

Provide responsive customer support via email or chat
Troubleshoot technical issues related to Shopify and web technologies
Document common issues and solutions

Qualifications

2+ years experience in customer or technical support
Strong communication and problem-solving skills
Understanding of HTML, CSS, JavaScript

Perks & Benefits

Flexible remote work option
Opportunity to work with a dynamic team

Why Join Us?

Contribute to innovative solutions for eCommerce brands
Professional growth and development opportunities