Major Incident Manager

Roojob

Location: Mumbai, India

Category: IT

Salary: 800,000 - 1,200,000 INR /

Job Description

Tech Mahindra delivers application maintenance support and IT Infrastructure managed services to customers. This role will be part of Service Management Office (SMO) implementing ITIL best practices.

Responsibilities

Coordinate Major Incidents/Incident/Problem/Change/Release/Requests/Knowledge Mgmt
Identify continual improvement and data analysis
Implement ITIL process training

Qualifications

5-12 years of experience
BE/MTech/MCA
ITIL V3 Expert certification

Perks & Benefits

Flexible working hours
Training opportunities
Career growth potential

Why Join Us?

Implement transformational trends in IT services
Opportunity to work with cutting-edge technologies