Customer Support Rep at Roojob - Chennai, Tamil Nadu Customer Support Rep - Roojob

Customer Support Rep

Roojob

Location: Chennai, Tamil Nadu, India

Category: Customer Service

Salary: 20,000 - 30,000 INR /

Job Description

Join our team as a Customer Support Rep and be the face of our fintech company. Help customers with product questions and inquiries.

Responsibilities

Responding to customer inbounds via email and chat
Scheduling and participating in phone calls with customers
Providing product feedback to the management team

Qualifications

2+ years of experience in customer support
Strong communication skills
Knowledge of customer service software like Zendesk and Jira

Perks & Benefits

Flexible work hours
Opportunity to work with a mission-driven team

Why Join Us?

Be part of a team that values empathy and compassion
Help shape our product roadmap based on customer interactions