Customer Service Manger at Roojob - Chennai, Tamil Nadu Customer Service Manger - Roojob

Customer Service Manger

Roojob

Location: Chennai, Tamil Nadu, India

Category: Customer Support

Salary: 300,000 - 500,000 INR /

Job Description

Lead a team of product experts to ensure excellent customer service experience.

Responsibilities

Provide leadership and coaching to assure employees succeed
Establish performance benchmarks
Resolve customer conflicts and escalations

Qualifications

Bachelor's degree or equivalent experience
3+ years experience in customer service
Excellent written and verbal communication skills
Proficiency in Microsoft Office suite

Perks & Benefits

Health insurance
Paid time off
Career growth opportunities

Why Join Us?

Great team environment
Opportunity for growth
Exciting challenges