Investigator - Operations at Roojob - Chennai, Investigator - Operations - Roojob

Investigator - Operations

Roojob

Location: Chennai, India

Category: Operations

Salary: 0 - 0 USD / hourly

Full-time

Job Description

Join us in revolutionizing retail security with visual AI and manual reviewers.

Responsibilities

  • Review and analyze video footage from grocery stores to detect potential suspicious behavior
  • Submit clear, concise reports using internal documentation tools
  • Work approximately 8 hours per day processing large volumes of footage with high accuracy
  • Track daily output and maintain organized logs using Google Sheets
  • Communicate daily with team leads to ensure alignment and clarify edge cases
  • Follow established SOPs while actively identifying areas for workflow improvement
  • Maintain strong attention to detail and consistency in identifying reportable incidents
  • Contribute ideas to improve accuracy, efficiency, and data integrity across processes

Qualifications

  • 5-10 years of experience in operations, quality assurance, or similar roles
  • Proficiency in Google Sheets and online task tracking
  • Excellent communication skills in English (written and verbal)
  • Ability to remain focused during repetitive, detail-heavy tasks
  • Self-motivated, reliable, and able to thrive in a remote setting

Perks & Benefits

  • Full remote work flexibility with a fast-growing, international team
  • High-impact role directly influencing fraud prevention and operational efficiency
  • Opportunities for growth and increased responsibility over time

Why Join Us?

  • Prior experience in content moderation, surveillance, or investigative work
  • Experience analyzing security footage or handling evidence for quality control
  • Demonstrated process improvements or SOP suggestions in past roles
  • Familiarity with video management or audit platforms

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