Customer Care Chat Process

Roojob

Location: Chennai, Tamil Nadu, India

Category: Customer Service

Salary: 20,000 - 35,000 INR / monthly

Full-time

Job Description

Join our team as a Customer Care Executive for an International BPO handling chat process. Resolve customer queries, build relationships, and provide excellent service.

Responsibilities

Resolve international customer queries over chat
Identify and assess customer needs
Build relationships with customers through communication

Qualifications

Customer support or client service experience
35+WPM typing speed with 90% accuracy
Experience with CRM systems
Excellent communication skills

Perks & Benefits

Salary based on experience
Both side cabs within hiring zone

Why Join Us?

Opportunity to work in an international BPO
Growth and learning potential