Customer Support Executive

Roojob

Location: Noida, Uttar Pradesh, India

Category: Customer Support

Salary: 15,000 - 20,000 INR / monthly

Full-time

Job Description

Join our dynamic Customer Support team as a Customer Support Executive (Voice Process) in Noida. Provide exceptional service to customers and resolve their queries efficiently.

Responsibilities

Handle inbound and outbound customer calls professionally.
Address and resolve customer queries, issues, and concerns with empathy and accuracy.
Provide product/service information and support.
Maintain detailed records of customer interactions.
Work effectively in a fast-paced, rotational shift environment.

Qualifications

Excellent verbal communication skills in English.
Strong problem-solving and active listening skills.
Ability to work flexible shifts, including weekends and holidays.
A customer-centric attitude and willingness to go the extra mile.

Perks & Benefits

Immediate joiners preferred.

Why Join Us?

Passion for delivering excellent customer service.
Thrive in a dynamic setting.