Customer Support Rep - Hitech City at Roojob - Chennai, Customer Support Rep - Hitech City - Roojob

Customer Support Rep - Hitech City

Roojob

Location: Chennai, India

Category: Customer Service

Salary: 4 - 5 INR /


Job Description

Handle customer inquiries via calls, emails, or chats to resolve concerns. Provide product info and upsell products. Escalate complex issues to senior team members.

Responsibilities

  • Handle customer inquiries via phone calls, emails, or chats
  • Provide product information and upsell products
  • Maintain accurate records of customer interactions
  • Escalate complex issues to senior team members

Qualifications

  • 6 months of experience in International Voice
  • Excellent communication skills
  • Ability to work in rotational night shifts

Perks & Benefits

  • Performance-based incentives
  • 2-way cab facility
  • Work from office

Why Join Us?

  • Exciting opportunity to grow
  • Dynamic work environment
  • Opportunity to work with a supportive team